저자의 연구 키워드

저자의 연구 키워드

#경주류사행산업(Racing Types Gambling Industry)

#경험(experience)

#고객만족

#고객만족(customer satisfaction)

#고객불량행동(Consumer Badness Behavior)

#관계의 질(Relationship Quality)

#관계지향성(Relationship Orientation)

#구매의도(Purchase Intention)

#구매행동(Purchasing Behavior)

#기대불일치(expectation-disconfirmation)

#기업이미지(Corporate Image)

#만족(satisfaction)

#문화 및 집회시설(Culture and Meeting Facility)

#방한 외국인 관광객(inbound tourists in Korea)

#브랜드 애호도

#브랜드 충성도(brand royalty)

#브랜드인지(Brand Recognition)

#서비스 실패(Service Failure)

#서비스 회복 공정성(Service Recovery Justice)

#선택속성(Selection Attributes)

#소믈리에 서비스품질(sommeliers service qualities)

#소진(Bournout)

#소형판매점(Small Retailer),민간위탁(Private Consignment)

#수용성(receptivity)

#식품 구독경제(Food Subscription Economy)

#와인 스토리텔링(Wine Storytelling)

#와인구매(wine purchase)

#이직의도(Tournover Intention of Employees)

#장기지향성(Long-term Orientation)

#재구매의도(repurchase Intention)

#전환비용(Switching Cost)

#지각된 용이성(Perceived Usefulness)

#추천의도(recommendation Intention)

#한국음식(K-Food)

#호텔 식음료 서비스 품질

#호텔기업의 사회적 책임(Hotel Corporate Social Responsibility)

#brand loyalty

#customer satisfaction

#hotel food & beverage service quality