A Study on the Effect of
Smart Work, Job Crafting, and Work-life Balance on Organizational Commitment

- The mediating effects of innovative behavior and job satisfaction and moderating effect
knowledge sharing behavior -

Miyeon Kim
Convergence Consulting/Global Management
Daejeon University Graduate School
Supervised by Prof. Young Wook Seo
Covid-19 has tremendously revolutionized human life, and people are having a difficult time due to the prolonged pandemic. This study began with an interest in organizational management and culture related to the survival of organizations in the covid-19 era. Coronavirus pandemic has changed the way that people live, which makes organizations adjust their practice to capture the new organizational management and culture. Employees have had to familiarize themselves with a new type of work by switching to remote work, and this has caused work-life imbalance which puts employees in constant exposure to stress. There are recent reports that this weakens the active work attitude of employees. This study conducted research on how smart work, job crafting, and work-life balance of employees affect their commitment to organizations. Innovative behavior and job satisfaction were used as mediating variables, and knowledge sharing behavior was used as moderating variables. For this study, a survey of 463 members of organizations, including startups, small and medium-sized enterprises, public institutions, and large companies across South Korea, was conducted and empirically analyzed. The analysis for statistical processing was performed through SPSS24.0, SPSS process, and a bootstrapping analysis using the SPSS Macro for significance verification.

According to the analysis, smart work and job crafting have a positive impact on innovative behavior and job satisfaction, and innovative behavior and job satisfaction also play a positive role in organizational commitment. However, the work-life balance was shown to have no significant impact on innovative behavior and job satisfaction, which was rejected and the mediating role was also rejected. This is all a result of the lack of proper leisure time among organizational members due to social distancing caused by Covid-19, which contrasts with previous prior research. Knowledge sharing behavior has been shown to play a positive role in regulating between smart work and innovative behavior, and furthermore, it has been shown to play a positive role in the relationship between innovative behavior and organizational commitment.

Finally, this study suggests essential elements of organizational management to create the effective organization culture, human resource management, and competitive advantage for organizations, and provides implications for strengthening organizational management and the work capability of employees.

Keywords: Covid-19/ smart work/ jobc rafting/ work-life balance/ innovative behavior/ job satisfaction/ knowledge sharingbehavior/ organizational commitment/