20대 여성의 라이프스타일 유형에 따른 전자상거래 화장품 구매 행동을 알아보고 라이프스타일 유형에 따른 화장품 사용실태 및 만족도, 전자상거래 행동 및 화장품 구매 행동을 알아보고자 한다. 본 연구를 위하여 20대 여성 300명을 대상으로, 2020년 8월 17일∼9월 17일까지 실시하여, 280부를 최종 분석 자료로 사용하였다. 설문 내용은 일반적 특성 4문항, 라이프스타일의 관한 27문항, 화장품 사용실태 및 만족도 8문항과 화장품 전자상거래 구매 행동 15문항 총 54문항으로 구성하였다. 자료 분석은 빈도분석(Frequency Analysis), 요인분석, 군집분석, 기술통계, t-test와 일원 변량분석(one-way ANOVA)을 통해 검정하였으며, 통계처리는 SPSSWIN 21.0 프로그램을 사용하여 분석하였다. 구체적인 연구결과는 다음과 같다. 첫째, 20대 여성의 인구통계학적 특성에 따른 라이프스타일의 차이에서는 월수입에 따른 유행미적중시의 차이는 유의미하였고, 월수입은 ‘150만 원 이상’이 유행미적중시가 높았고, 월수입에 따른 사교활동중심의 차이는 유의미하고, 월수입 ‘30-50만 원 미만’이 가장 높았다. 둘째, 20대 여성의 라이프스타일에 따른 화장품 사용실태 및 만족도의 차이에서는 평상시 화장 정도는 라이프스타일이 경제추구형의 경우 ‘기초화장이’, 사교활동추구형과 유행추구형은 ‘기초+베이스+포인트 메이크업’이 가장 높았다. 화장품 구매비용 중 가장 많은 부분을 차지하는 품목으로 경제추구형은 ‘스킨, 토너 등 화장수’가, 사교활동추구형과 유행추구형은 ‘색조화장품’이 가장 높았다. 셋째, 20대 여성의 화장품 전자상거래 구매 행동의 차이에서는 월평균 전자상거래상 화장품 구매비용으로 경제추구형은 ‘5-10만 원 미만’이 가장 높았고, 사교활동추구형과 유행추구형은 ‘10-20만 원 미만’이 가장 높았다. 전자상거래로 구입하는 화장품으로 경제추구형은 ‘기초화장품’이 가장 높았고, 사교활동추구형은 ‘기초화장품’이 가장 높았으며, 유행추구형은 ‘색조화장품’이 가장 높았다. 이상의 결과를 종합해 보면, 20대 여성의 라이프스타일 유형에 따른 화장품 사용실태 및 전자상거래 화장품 구매행동과 파악할 수 있었고, 화장품 업계의 화장품 산업의 발전을 위한 효율적인 마케팅 전략의 자료로 활용되길 기대한다.
The purpose of this study is to investigate e-commerce cosmetics purchase behaviors according to lifestyle types of women in their 20s, and to investigate cosmetic use and satisfaction, e-commerce behaviors, and cosmetics purchase behaviors according to lifestyle types. For this study, a survey was conducted on 300 of women in their 20s, the period was from August 17 to September 17, 2020, and 280 copies were used as final analysis data. The content of the questionnaire was composed of 4 questions on general characteristics, 27 questions on lifestyle, 8 questions on the actual condition of use of cosmetics and satisfaction, and 15 questions on the purchase behavior of cosmetics e-commerce. Data analysis was tested through frequency analysis, Data analysis was tested through frequency analysis, factor analysis, cluster analysis, descriptive statistics, t-test and one-way ANOVA, and statistical processing was analyzed using the SPSSWIN 21.0 program. The detailed research results are as follows. First, in terms of lifestyle differences according to demographic characteristics of women in their 20s, differences in fashion aesthetics according to monthly income were significant. And in terms of monthly income, ''1,500,000 won or more'' showed high emphasis on fashion aesthetics, and the difference in social activity centered by monthly income was significant, and monthly income of ''less than 300,000-500,000 won'' was the highest. Second, in terms of the difference in the actual condition and satisfaction of using cosmetics according to the lifestyles of women in their 20s, ''basic make-up'' was the highest in the case of the economy pursuing type in the normal makeup degree, ''foundation+base+point makeup'' was the highest in the social activity pursuit type and the fashion pursuit type. As an item that accounts for the largest portion of the cost of purchasing cosmetics, ''cosmetic water such as skin and toner'' was the highest in economic pursuit. And, in the social activity pursuit type and the fashion pursuit type, ''colored cosmetics'' was the highest. Third, in terms of the difference in the e-commerce purchase behavior of cosmetics of women in their 20s, as the average monthly e-commerce purchase cost of cosmetics, ''less than 50,000 won to 100,000 won'' was the highest in the economic pursuit type. And, ''less than 100,000 won to 200,000 won'' was the highest in the social activity pursuit type and the fashion pursuit type. As for cosmetics purchased through e-commerce, ''basic cosmetics'' was the highest in the economic pursuit type, ''basic cosmetics'' was the highest in the social activity pursuing type, and the ''colored cosmetics'' was the highest in the fashion pursuing type. In summary, the above results were able to grasp the cosmetic use status and e-commerce cosmetic purchase behavior according to the lifestyle types of women in their 20s, and are expected to be used as data for effective marketing strategies for the development of the cosmetic industry.