The purpose of this study was to verify the effect of the founder''s self-efficacy on the sales of the founding company by focusing on the factors that are currently emphasized in the founding education based on the exiting study written by Joon-Sung Lee and In-Am Song(2019). In particular, this paper starts from the consciousness of the problem that the education that is being implemented to achieve the purpose of successful start-up among various government-based start-up support projects is failing to produce many start-up failures. Entrepreneurs cannot be assessed by objective financial data, but there is a high degree of uncertainty that should be determined based on their personal and learning abilities. In addition, many previous studies, which are likely to be successful when there is a high self-efficacy in a specific field due to the influence of factors such as personal experience or learning, will answer the direction of support for start-up companies. This study focuses on the impact of the founder''s self-efficacy on the sales of the founding firms, especially the sales that are the key to the survival of the founding firms. This study has six major studies. First, it is analyzed whether the founder''s self-efficacy of entrepreneurship affects the sales of the founder. Entrepreneurship has been found in many previous studies to influence the performance of start-ups, namely financial and non-financial performances. This study examined the impact of sales on the most quantitative measures of financial performance, with the exception of non-financial performance, which is difficult to measure. Even if the financial performance was limited by the impact on sales, which is directly linked to survival, the study conducted whether the results were the same as the previous studies. Second, it is analyzed whether the founder''s self-efficacy on the market orientation affects the sales of the founder. The market is often referred to as the industry, and how the response to the market is dealt with by individual founders or start-up companies is a very important issue. Whether the result of this response is directly related to the company''s performance, or sales, is a very important question. Therefore, in this study, research was conducted to find out whether the founder''s knowledge and behavior about the market, or response, directly affected sales, one of corporate performance. Third, it is analyzed whether the founder''s self-efficacy of customer orientation affects the sales of the founder. The customer was regarded as part of market orientation as mentioned in previous studies, but in recent research it is recognized as an independent variable. Especially for small start-ups, it may be more efficient to target the exact goal of the customer rather than the macro approach of the market. As we do not yet have an organization that can handle a variety of functions, we conducted this study on how to analyze and respond to the target customers to affect sales. Fourth, it is analyzed whether the founder''s self-efficacy on the understanding of management environment change affects the sales of the founder. Uncertainty in the market is a big threat to most companies, but especially a small start-up company. Many previous studies also say that how to respond to environmental changes is very important. However, in this study, the degree of how to respond to changes in the business environment can influence the sales of the start-up companies. Fifth, it is analyzed whether the founder''s self-efficacy of product differentiation ability affects the sales of the founder. Product differentiation is defined in previous studies as an important factor that can give loyal customers and profits to companies in the market. If product differentiation fails, it will be difficult to secure customers in the market and to provide growth engines through profits. We anticipated that this product differentiation will directly affect the sales of the start-up companies. Sixth, the analysis of whether the founder''s self-efficacy on the business model construction capability affects the sales of the founding company. A business model is simply a blueprint of how a company makes money. This design is, of course, directly related to sales, and was mentioned in previous studies. Based on these previous studies, the study was conducted to confirm whether it is positively affecting sales. Lastly, the mediating effect on product differentiation and business model construction, which was mentioned in previous studies, will directly affect sales. Changes in entrepreneurship, market orientation, customer orientation, and business environment are all seen as preparations for running a business and conducting business, rather than focusing on sales. In the previous study, product differentiation and business model construction were often referred to as mediating and moderating effects. Therefore, this study conducted research to check whether there is a hierarchy between these factors or whether they have mediating effects with sales. As a result of the empirical analysis, this study found that the self-efficacy of entrepreneurs on product differentiation capability and business model building capacity had a positive influence on the sales of entrepreneurs. The self-efficacy had a positive effect on self-efficacy, and the customer orientation had a positive effect on self-efficacy on business model building capacity. Also, it was confirmed that a path exists between the components of self-efficacy and that self-efficacy through the path has a positive effect on the sales of the start-up company. Therefore, the results of this study suggest the implications of establishing such a path and strengthening self-efficacy to create the survival and start-up performance of a start-up company if the goal of the start-up company is to survive when implementing various support projects for the start-up company.
Key words: Keywords: Entrepreneurship, Entrepreneurship, Market Orientation, Customer Orientation, Understanding of Changes in Management Environment, Product Differentiation Capability, Business Model
Ⅰ. 서 론 11. 연구의 배경 및 목적 11) 연구의 배경 12) 연구의 목적 52. 연구 방법 및 논문구성 71) 연구의 대상 72) 연구의 방법 113) 논문의 구성 12Ⅱ. 이론적 배경 및 선행연구 141. 창업기업의 개념과 기업성과에 관한 이론적 고찰 141) 창업기업의 개념 282) 창업기업 및 창업지원사업 현황 153) 기업성과에 관한 선행연구 202. 자기 효능감에 관한 이론적 고찰 241) 자기 효능감의 개념 242) 자기 효능감에 관한 선행연구 263. 자가진단 키트 개요 및 운영현황 291) 자가진단 키트 개요 292) 국·내외 자가진단 키트의 운영현황 313) 창업자 역량진단에 관한 선행연구 354. 창업기업의 성공요인에 관한 이론적 고찰 381) 창업기업 성공요인의 개념 및 선행연구 382) 비즈니스 모델 구축역량에 관한 선행연구 423) 제품차별화 역량에 관한 선행연구 464) 기업가정신에 관한 선행연구 495) 시장지향성에 관한 선행연구 526) 고객지향성에 관한 선행연구 557) 경영환경 변화 이해도에 관한 선행연구 59Ⅲ. 연구모형 및 실증분석 611. 연구모형 및 연구가설 611) 연구모형의 설계 612) 연구가설 63(1) 기업가정신과 창업기업의 매출 63(2) 시장지향성과 창업기업의 매출 63(3) 고객지향성과 창업기업의 매출 64(4) 경영환경 변화 이해도와 창업기업의 매출 65(5) 제품차별화 역량과 창업기업 매출 66(6) 비즈니스 모델구축 역량과 창업기업 매출 66(7) 제품 차별화 역량의 매개효과 67(8) 비즈니스 모델구축 역량의 매개효과 682. 실증분석 및 가설검증 701) 연구대상 및 자료수집 70(1) 조사대상 및 표본의 기초통계량 70(2) 측정도구 및 설문내용 72(3) 분석방법 742) 측정도구의 검증 74(1) 탐색적 요인분석 및 신뢰도 검증 75(2) 상관관계 분석 77(3) 확인적 요인분석 78(4) 연구모형의 타당도 평가 및 적합도 검증 803) 구조모형 평가를 통한 가설검증 85(1) 가설검증 86(2) 매개효과 검증 88(3) 검증결과의 종합적 판단 90Ⅳ. 결 론 971. 연구결과의 요약 972. 연구결과의 시사점 991) 이론적 시사점 992) 실무적 시사점 1033. 연구의 한계 및 향후 연구과제 105참 고 문 헌 107영 문 초 록 130부 록 133감 사 의 글 137