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Exploring the Effect of Transformational Leadership on Organizational Citizenship Behavior in the Public Sector Using Multi-Level Analysis: Focused on the Moderating Effect of Generational Differences
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공공조직에서 변혁적 리더십과 조직시민행동 간의 관계에 대한 다수준(multi-level) 분석 : 세대 간 차이가 미치는 조절효과를 중심으로

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Type
Academic journal
Author
Hyeong-Su Park (인하대학교 행정학과 박사과정) Kuk-Kyoung Moon (인하대학교) Seok-Hwan Bae (인하대학교 대학원 행정학과 박사과정) Kim Jeong-Seo (인하대학교 행정학과 석사과정)
Journal
단국대학교 융합사회연구소 융합사회와 공공정책 융합사회와 공공정책 제16권 제4호 KCI Accredited Journals
Published
2023.2
Pages
67 - 100 (34page)

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Exploring the Effect of Transformational Leadership on Organizational Citizenship Behavior in the Public Sector Using Multi-Level Analysis: Focused on the Moderating Effect of Generational Differences
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As the proportion of MZ generation in public organizations’ human resources gradually increases, considerable attention is being paid to how generational differences shape organizational outcomes. In this respect, our study analyzed the relationship between public employees’ transformational leadership and organizational citizenship behavior, as well as the moderating effect of generational differences (MZ generation vs. older generation) on this relationship in South Korea. The results showed that transformational leadership had a positive effect on the two dimensions of organizational citizenship behavior (directed toward the individual and toward the organization), and that its influence was stronger on the older generation than on the MZ generation. The study’s analytical results demonstrate that public managers must exhibit transformational leadership to improve organizational citizenship behavior; in particular, they must exercise various leadership styles and carry out research suited to different generational characteristics.

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