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The Structural Relationships among Perception of Organizational Justice, Organizational Citizenship Behavior, and Job Satisfaction : Focusing on Public Officials in Tourism Administration
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조직공정성에 대한 인식, 조직시민행동, 직무만족간의 구조적 관계 : 관광행정 공무원을 중심으로

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Type
Academic journal
Author
Ko, Young-Mo (충청북도) Kim, Jae-Hak (청주대학교)
Journal
Chungbuk Research Institute 지역정책연구 Vol.34 No.1 KCI Accredited Journals
Published
2023.5
Pages
107 - 131 (25page)

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The Structural Relationships among Perception of Organizational Justice, Organizational Citizenship Behavior, and Job Satisfaction : Focusing on Public Officials in Tourism Administration
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Abstract· Keywords

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This study aims to examine the structural relationships among the perception of organizational justice, organizational citizenship behavior, and job satisfaction. This study also aims to test the mediating role of organizational citizenship behavior on the relationships between organizational justice and job satisfaction. The aims were achieved by collecting 194 public officials in tourism administration from 11 cities and counties in the Chungbuk Province, South Korea. Results from the structural equation modeling revealed that perception of interactional justice had a significant effect on organizational citizenship behavior. However, perceptions of distributive and procedural justice were found to have no significant effect on organizational citizen behavior. This study also found that both perception of distributive justice and organizational citizenship positively influenced job satisfaction. Finally, the results revealed that the role of organizational citizenship behavior as a mediator in the relationship between interactional justice and job satisfaction. Based on these findings, both academic and practical implications are provided.
#조직공정성 #조직시민행동 #직무만족 #관광행정 조직 #Organizational Justice #Organizational Citizenship Behavior #Job Satisfaction #Tourism Administration Organization

Contents

Ⅰ. 서론
Ⅱ. 이론적 배경 및 문헌 검토
Ⅲ. 연구방법
Ⅳ. 분석 결과
Ⅴ. 결론 및 시사점
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