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A study on the Effect of Quality Characteristics of M2M Big Data providing real-time Information on User Satisfaction
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실시간 정보를 제공하는 M2M 빅데이터 품질특성이 사용자 만족에 미치는 영향에 대한 연구 - 버스기사의 교통정보 시스템 중심으로 -

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Type
Academic journal
Author
DongSik Yang (SK텔레콤) DongJin Park (공주대학교) YunJae Lee (공주대학교)
Journal
Korea Society of Industrial Informantion Systems Journal of the Korea Industrial Information Systems Research Vol.27 No.6 KCI Accredited Journals
Published
2022.12
Pages
25 - 40 (16page)

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A study on the Effect of Quality Characteristics of M2M Big Data providing real-time Information on User Satisfaction
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Abstract· Keywords

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This study is about how the quality of M2M big data that provides real-time information affects users. Recently, there are many difficulties in acquiring and managing data because data types such as variety, data volume, and data velocity are changing rapidly and diversified. This not only leads to a decrease in data quality but also it can give a negative impact when making decisions using data. Generally, the quality of data is defined as ‘suitability for use’, which means that data quality must meet the expectations of user needs. Therefore, data providers need activities to improve data quality for this purpose, and the key is to identify data quality dimensions in each field where data is used and provide data suitable for the level of user needs. In this study, the relationship between the quality area of real-time M2M data used in the traffic information system and user satisfaction was analyzed. Research models and hypotheses were established to analyze the effects between variables related to M2M big data. In order to test the hypothesis, a causal relationship between the major factors was identified by conducting a survey and analyzing the data users.

Contents

요약
Abstract
1. 서론
2. 이론적 고찰
3. 연구모형 및 연구 방법
4. 실증분석
5. 연구 결과 및 의의
6. 연구의 한계점 및 향후 연구 방향
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