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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2022.6
- 수록면
- 151 - 162 (12page)
- DOI
- 10.5143/JESK.2022.41.3.151
이용수
초록· 키워드
오류제보하기
Objective: This paper investigates an interaction method for quickly finding a target message in an instant messaging app and uses usability testing to determine whether this interaction method improves usability.
Background: With the development of Internet technology and the widespread use of social media, instant messaging apps have become a must-have app for everyone. Due to this convenience, users need to deal with a large amount of information every day and searching and filtering consume a lot of time. It is necessary to study new interaction methods to solve problems.
Method: Analyzed the structure of the focus area of the instant messaging app message lookup, identified problematic points and designed a new interaction method and prototype. Conducted usability evaluation of the old and new interaction methods using objective methods. 1) Designed experiments and questionnaires around three aspects of usability, effectiveness, efficiency, and user satisfaction. 2) Recruited testers to conduct tests. 3) Performed statistical analysis of the obtained data.
Results: The efficiency and user experience of the new interaction method can be greatly improved, and the learning cost is low. The new interaction method significantly reduces the disadvantage of increasing the number of messages affecting the finding time. No matter how many messages it takes only about 6 seconds.
Conclusion: With the increase of users" message processing, how to improve the search efficiency directly affects the user"s satisfaction. In order to further expand the applicable groups and usage scenarios, it seems that further research and exploration are needed.
Application: Based on the results of this study, there can be a faster way to find the interaction of messages in instant messaging apps. It provides a reference for future design of chat applications with gestures on touch screens. It is also to further increase the value of heuristic evaluation in usability studies. Importantly, it creates new methods of interaction and confirms the possibility.
Background: With the development of Internet technology and the widespread use of social media, instant messaging apps have become a must-have app for everyone. Due to this convenience, users need to deal with a large amount of information every day and searching and filtering consume a lot of time. It is necessary to study new interaction methods to solve problems.
Method: Analyzed the structure of the focus area of the instant messaging app message lookup, identified problematic points and designed a new interaction method and prototype. Conducted usability evaluation of the old and new interaction methods using objective methods. 1) Designed experiments and questionnaires around three aspects of usability, effectiveness, efficiency, and user satisfaction. 2) Recruited testers to conduct tests. 3) Performed statistical analysis of the obtained data.
Results: The efficiency and user experience of the new interaction method can be greatly improved, and the learning cost is low. The new interaction method significantly reduces the disadvantage of increasing the number of messages affecting the finding time. No matter how many messages it takes only about 6 seconds.
Conclusion: With the increase of users" message processing, how to improve the search efficiency directly affects the user"s satisfaction. In order to further expand the applicable groups and usage scenarios, it seems that further research and exploration are needed.
Application: Based on the results of this study, there can be a faster way to find the interaction of messages in instant messaging apps. It provides a reference for future design of chat applications with gestures on touch screens. It is also to further increase the value of heuristic evaluation in usability studies. Importantly, it creates new methods of interaction and confirms the possibility.
목차
1. Introduction
2. Method
3. Results
4. Conclusion
References
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