지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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This study analyses the effect of distributive and procedural justice upon the job satisfaction as well as the effect of work satisfaction perceived by hotel employees on the service quality and turnover intention. Empirical data were gathered from the survey of employees in luxurious hotels of Daegu and Kyungbook region. Analyses prove most of the hypotheses that state direct and indirect effect between justice satisfaction, organization effectiveness and turnover intentions. That is, distributive, procedural condition were found affecting on work satisfaction while work satisfaction were affecting on turnover intention of the employees. However, relation between work satisfaction and service quality were found not significant statistically.
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