지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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1. CONTENTS (1) RESEARCH OBJECTIVES It is necessary to have the quality estimation of railroad service, and important factors of service as customer satisfaction aspects can be supply, reliability, convenience, and safety. In this study, primary factors are deduced in the efficiency aspects of railroad station facilities.
(2) RESEARCH METHOD Our research has been done by analyzing relative importance index using AHP(Analytic Hierarchy Process) methods.
(3) RESEARCH FINDINGS The most important factor is the convenient facilities of railroad station, and the AHP importance index of passenger facilities and elevator facilities for KORAIL personnel and facility users is shown. The third of KORAIL personnel is movement facilities, but facility users index is sanitation. And the low important factors of KORAIL personnel and facility users are shown as the platform in passenger facilities, the rest facilities in waiting room, the escalator in going up and coming down facilities, the escalator in movement facilities, the raised letters block in guide facilities, and the parking lot in subsidiary facilities.
2. RESULTS In the development of railroad station area, there are many factors about business management, but the interest of railroad users is an important factor as customer satisfaction. We propose that the convenient facilities should be emphasized on the development project and the inside facility design for railroad stations.
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