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Differences in view of dental hygienist and patient's scaling actual condition and disputes
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치과위생사와 환자의 치석제거 실태와 분쟁에 대한 견해 차이

논문 기본 정보

Type
Academic journal
Author
Seong Mi Gyung (마산대학교) Hyun-Kyung Kang (신라대학교) Yu-Rin Kim (신라대학교)
Journal
한국치위생학회 한국치위생학회지 한국치위생학회지 제20권 제5호 KCI Accredited Journals
Published
2020.1
Pages
623 - 633 (11page)

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Differences in view of dental hygienist and patient's scaling actual condition and disputes
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Objectives: Since scaling has been covered by insurance, the number of patients undergoing scaling has increased. Simultaneously, legal disputes around scaling have increased. Therefore, this study was aimed at comparing the differences between the perceptions of dental hygienists and patients regarding the scaling procedure and providing dental hygienists with basic data to find ways to reduce disputes arising from these differences. Methods: A survey was conducted on 119 dental hygienists working in Busan and the South Gyeongsang Province and 110 patients who visited hospitals for scaling. Frequency analyses were performed for dental hygienists' scaling behavior and patient discomfort during scaling. The independent t-test and chi-square test were performed to compare the perceptions of dental hygienists and patients regarding the scaling procedure. Results: Polishing after scaling was performed according to 70.1% of dental hygienists but only 29.9% of patients. Oral health education was provided according to 20.4% of dental hygienists, while 79.6% of patients said that they received oral health education at the Dentiform. The scaling time was reported to be shorter by patients than by dental hygienists. Both dental hygienists and patients said that legal action was required if problems occurred during scaling, and the refund standard was that patients needed it more than dental hygienists. Conclusions: There are differences between the perceptions of dental hygienists and patients regarding scaling. Dental hygienists should identify these differences and try to prevent conflicts or disputes with patients around scaling.
#구강건강 #분쟁 #치과위생사 #환자

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References (23)

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National Health and Nutrition Survey / Report; 2018 National Health Statistics google schola Health Insurance Review & Assessment Service / Statistical Yearbook of Health Insurance google schola 최은실 / 2015 / 앤더슨 모형을 적용한 일부 성인의 치과 의료이용 행태에 영향을 미치는 요인 / 치위생과학회지 15(1):67~76 dbpia 이보근 / 2016 / 스케일링 건강보험 급여화 시행 1년 후 치과의료소비자의 인식도 및 만족도조사 / 한국치위생학회지 16(2):185~193 dbpia 주온주 / 2014 / 스케일링 건강보험 확대에 대한 일반인과 치과위생사의 인식도 조사 / 한국치위생학회지 14(3):431~438 dbpia

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