지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2011.1
- 수록면
- 73 - 88 (16page)
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초록· 키워드
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Continuous usages of Internet Protocol Television(IPTV) is regarded as one of key factors for IPTV success. Quality improvement and increasing user satisfaction are generally contributed to intention to continue using of innovation technology. We classify the quality constructs into information quality, service quality, system quality, and experience quality and find how these constructs affect on user satisfaction and intention to continue using of IPTV. We perform factor analysis to IPTV users by developing a causal relationship model and defining measurement variables for the constructs. Through regression analysis, we found information quality and experience quality are significant to affect on intention to continue using of IPTV.
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등록된 정보가 없습니다.
참고문헌 (51)
참고문헌 신청
임현빈 / 2008 / QFD 방법론에 의한 IPTV 서비스 품질 핵심요소 도출 및 분석 / KNOM Review 11(1):56~74
한국정보통신산업협회 / 2005 / IPTV 서비스 이용행태 결과보고서
Anderson, W / 1993 / The antecedents and consequences of customer satisfaction for firms / Marketing Science 12:125~143
Bailey, J. E / 1983 / Development of a tool for measuring and analyzing computer user satisfaction / Management Science 29:530~545
Bhattacherjee, A / 2001 / Understanding information systems continuance：An expectationconfirmation model / MIS Quarterly 25(3):351~370
한국정보통신산업협회 / 2005 / IPTV 서비스 이용행태 결과보고서
Anderson, W / 1993 / The antecedents and consequences of customer satisfaction for firms / Marketing Science 12:125~143
Bailey, J. E / 1983 / Development of a tool for measuring and analyzing computer user satisfaction / Management Science 29:530~545
Bhattacherjee, A / 2001 / Understanding information systems continuance：An expectationconfirmation model / MIS Quarterly 25(3):351~370
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