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논문 기본 정보

자료유형
학술저널
저자정보
안연식 (가천대학교 경영학과)
저널정보
한국IT서비스학회 한국IT서비스학회지 한국IT서비스학회지 제12권 제3호
발행연도
2013.1
수록면
95 - 109 (15page)

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This paper discussed about creativity and knowledge management variables as for effect factors on the management performance of IT service firms. Specially the mediation effects of knowledge management variables between the creativity and management performance were examined. To prove empirically the related hypothesis, the statistical analysis were based on the response from the 160 Korean IT Service firms. As an analysis results, it was found that the creativity of organizations was not the direct effector on the management performance. But the virtue of knowledge which are accumulated from knowledge management activity and shared in organizations was the direct effector. Also, the knowledge management activity is mediator on the in the relationship between the creativity and management performance. So this paper suggests that knowledge management activity and knowledge's virtue in the related the creativity in organizations are the important mediate factors for enhancement of IT service firm's performance.

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