지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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초록· 키워드
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The object of this study is to verify the effects of job stress on burnout and job satisfaction of flight attendants and to confirm the difference in the effect on the consciousness of full service carrier and low cost carriers' flight attendants. In order to confirm, the study examines the relationship between job stress, burnout, and job satisfaction of airline cabin attendant. A survey was done for 55days from January 5th 2014 on flight attendants and total 200 valid samples were analysed. The results of the study demonstrated significant relationship and difference in job stress, burnout and job satisfaction of flight attendants between full service carrier and low cost carrier. As a result, the study is significant as it satisfaction between divergent airline work environment.
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등록된 정보가 없습니다.
참고문헌 (61)
참고문헌 신청
Miller / 1988 / Stress on the job / Newsweek, 25 :40~45
박재희 / 2009 / 호텔종사원의 직무스트레스에 따른 소진이 직무만족 및 이직의도에 미치는 영향 / 호텔리조트연구 8(2):137~154
Halbesleben, J. R. B. / 2004 / Burnout in organizational life / Journal of Management 30(6):859~879
Shirom, A. / 2003 / Handbook of occupational health psychology / American Psychological Association :245~264
Perrewe, P. L. / 2004 / Neutralizing job stressors: Political skill as an antidote to the dysfunctional consequences of role conflict stressors / Academy of Management Journal 47(1):141~152
박재희 / 2009 / 호텔종사원의 직무스트레스에 따른 소진이 직무만족 및 이직의도에 미치는 영향 / 호텔리조트연구 8(2):137~154
Halbesleben, J. R. B. / 2004 / Burnout in organizational life / Journal of Management 30(6):859~879
Shirom, A. / 2003 / Handbook of occupational health psychology / American Psychological Association :245~264
Perrewe, P. L. / 2004 / Neutralizing job stressors: Political skill as an antidote to the dysfunctional consequences of role conflict stressors / Academy of Management Journal 47(1):141~152
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