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논문 기본 정보

자료유형
학술저널
저자정보
황혜선 (Department of Consumer and Family Sciences, Sungkyunkwan University) 김기옥 (Department of Consumer and Family Sciences, Sungkyunkwan University)
저널정보
대한가정학회 대한가정학회지 대한가정학회지 제50권 제6호
발행연도
2012.1
수록면
99 - 117 (19page)

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초록· 키워드

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This study aimed to measure consumer information competency, which indicates consumers' general ability to search and utilize information. The model of this study was constructed in order to identify how consumer information competency influences the efficiency and the effectiveness of external information search. The model was verified with related prior knowledge as a moderator variable in order to understand holistic consumer information search activity. The result of the study is as follows. First, the concept of consumer information competency was constructed with four sub-abilities: define, search, extract, and synthesis & use. The ability of define was the highest, as opposed to the ability of extract, which was the lowest. Second, consumer information competency was lower for women as well as for low family income. The sub-abilities of search and synthesis & use were lower for aging consumers. Third, consumer information competency has positive effects on information search efficiency and effectiveness. Moreover, the efficiency influences the effectiveness positively. Fourth, prior knowledge moderates the effect of consumer information competency to the efficiency. Only for consumers with high knowledge the efficiency has the effect of mediating between consumer information competency and the effectiveness.

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