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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2014.1
- 수록면
- 351 - 362 (12page)
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A prerequisite for improving the quality of a product is to enhance the quality of its parts supplied from outsourced enterprises. An enterprise certified by ISO 9001 Quality Management System is expected to develop their effective quality assurance system and maintain it through continuous control and improvement, thereby ensuring the good quality of products that they produce. However, it is reported that small and medium-sized enterprises certified by ISO 9001 have difficulty establishing an effective quality assurance system. This study aims to propose a new method of improving a quality assurance system that can be more effective in small and medium-sized enterprises. This study collectively considered requirements specified in several international standards on quality system and the results of expert group brainstorming to identify evaluation areas and items for assessing a quality assurance system. Based on these evaluation areas and items, a set of checklists for diagnosing and improving a quality assurance system was developed. In order to demonstrate the usefulness of the proposed method, this study applied it to ten small and medium-sized enterprises and could identify four approaches for improving their current quality assurance system. The presented improvement method, which consists of establishment of quality goals and quality innovation plan, defective products corrective activities, 4M and design change process, improvement of customer quality information management, is expected to be utilized as a useful tool for the enhancement of the quality assurance system of small and medium-sized enterprises.
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참고문헌 (14)
참고문헌 신청
Askey, J. M / 1994 / From ISO 9000 Series Registration to Total Quality Management: An Examination / Quality Management Journal 1(4):67~76
Banks, J / 1992 / The Essence of Total Quality Management / Prentice-Hall
Beaumont, Leland R / 2002 / the Standard Interpretation: The International Standard for Quality Management Systems / ISO 9001
Carlsson, M.H / 1993 / Consistency in Quality-A Baseline for Achieving Total Quality Management / Quality and Reliability Engineering International 9(3):217~225
Carr, S / 1996 / Differences in Strategy, Quality Management Practices and Performance Reporting Systems between ISO Accredited and Non-ISO Accredited Companies / Management Accounting Research 8(4):383~403
Banks, J / 1992 / The Essence of Total Quality Management / Prentice-Hall
Beaumont, Leland R / 2002 / the Standard Interpretation: The International Standard for Quality Management Systems / ISO 9001
Carlsson, M.H / 1993 / Consistency in Quality-A Baseline for Achieving Total Quality Management / Quality and Reliability Engineering International 9(3):217~225
Carr, S / 1996 / Differences in Strategy, Quality Management Practices and Performance Reporting Systems between ISO Accredited and Non-ISO Accredited Companies / Management Accounting Research 8(4):383~403
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