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논문 기본 정보

자료유형
학술저널
저자정보
남승현 (Department of Business Management, Dongyang Mirae University) 안중호 (College of Business Administration, Seoul National University) 양희동 (Ewha School of Business, Ewha Womans University)
저널정보
한국경영정보학회 Asia pacific journal of information systems Asia pacific journal of information systems 제23권 제2호
발행연도
2013.1
수록면
41 - 66 (26page)

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초록· 키워드

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IS outsourcing has an important meaning to the Korean SME's (Small and Medium Enterprises) which want to use the IS Services. The objective of this research is to manage IT risks occurred during IS outsourcing project process. This study tries to identify these risks using real option methodology. In order to perform this objective, this study set up the research model which is composed of two main concepts. The first one is the risk factors occurred during IS outsourcing project process: User's Risks, Supplier's Risks and Transaction's Risks. All of these risks are based on Transaction Cost Theory. The second one is the intention to get (or buy) Real Options to manage the risks. In the research model, two types of real option are included: option to abandon (put option) and option to defer (call option). This study uses questionnaires and statistics methodology (PLS) to analyze the hypotheses proposed in the research model. Compared with prior studies, this study is different in two ways. First, this study restricts the range of IT risks. Prior researches of IT Risk management in MIS area cover various range of IT risks, but this study focuses on the Korean SME's IT outsourcing risks on the basis of Transaction Cost Theory. This study tests the relationship between the risks and real option types. Second, this study tries to test the moderating effect of user's risks and supplier's risks on the relationship between transaction's risks and real option types. In IT outsourcing research area, almost studies focus on the direct relationships between IT risks and outsourcing success. But in reality, the co-relationship among IT risks may occur. There are some findings according to the research analysis. First, risks related with user's risks have strong causal relationships with the intention to get option to abandon (put) and option to defer. But risks related with supplier's risks have causal relationships only with option to abandon (put). Second, user's risks and supplier's risks have no moderating effect on the relationship between transaction's risks and real option types. According to the research results, this research have some important and interesting implications on the IS outsourcing business area. First, this study identifies the effective types of real option to minimize the risks occurred during the IT outsourcing projects. So IS outsourcing service users can manage (or minimize) effectively the risks, which occurred during outsourcing projects, using real options. Second, real option gives benefits to suppliers and users at the same time (i.e., win-win strategies between IS outsourcing service providers and users). Vendors (:IS outsourcing service providers) can offer users the real options which can minimize the occurrence of risks in time. "IN TIME" means that before the IS outsourcing project starts, vendors can offer users the opportunity to buy real options in appropriate prices to manage the possibility of the risks of IS outsourcing project. And users also have chance to minimize the IT outsourcing risks occurred during the project process using real options.
#IS Management #IT Service Outsourcing #IT Risk #Real Option #Transaction Cost Theory

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참고문헌 (49)

참고문헌 신청
Alfred Taudes / 1998 / Software Growth Options / Journal of Management Information Systems 15(1):165~185 google schola Amram, M / 2000 / Real Options : Managing strategic investment in an uncertain world / Harvard Business School Press google schola Ang S / 2001 / Work outcomes and job design for contract versus permanent information systems professionals on software development teams / MIS Quarterly 25(3):321~350 google schola Ang, S / 1997 / Strategic response to institutional influences on information systems outsourcing / Organization Science 8(3):235~256 google schola Aubert, B.A / 1997 / The Outsourcing of IT: Autonomous Versus Systemic Activities / 28th Annual Meeting of the Decision Sciences Institute :809~812 google schola

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