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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2012.1
- 수록면
- 80 - 87 (8page)
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It is well known that ISO 9001 and TQM have significant effects on business success. We analyzed the effects of ISO 9001requirements and TQM on financial performance with structural equation modeling. Hypotheses are proposed and tested based on existing beliefs, proposition and prior research concerning quality. Survey data were collected from 291 manufacturing companies with ISO 9001 certifications. The data show that ISO 9001:2008 requirements have significant positive direct effects on TQM practices, but do not have positive direct effects on financial performance. As expected, TQM has significant positive direct effects on financial performance. One of the important results is that efforts to meet ISO 9001:2008 requirements enhance TQM practices which, in turn, helps to improve financial performance. Findings in this study support the claims that ISO 9001:2008would be a good step toward total quality management and is a meaningful component of TQM.
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참고문헌 (24)
참고문헌 신청
Adam, E. E., Jr. / 1994 / Alternative quality improvement practices and organization performance / Journal of Operations Management 12 (1) : 27 ~ 44
Anderson, S. W. / 1999 / Why firms seek ISO 9000 certification : Regulatory compliance or competitive advantage? / Production and Operations Management 8 (1) : 28 ~ 43
Askey, J. M. / 1994 / From ISO 9000 series registration to total quality management : An examination / Quality Management Journal : 67 ~ 76
Bergquist, T. M. / 1999 / Measuring performance after winning award criteria / Quality Progress : 66 ~ 72
Browne, M. W. / 1993 / Alternative ways of assessing model fit. Testing structural equation models / Newbury Park
Anderson, S. W. / 1999 / Why firms seek ISO 9000 certification : Regulatory compliance or competitive advantage? / Production and Operations Management 8 (1) : 28 ~ 43
Askey, J. M. / 1994 / From ISO 9000 series registration to total quality management : An examination / Quality Management Journal : 67 ~ 76
Bergquist, T. M. / 1999 / Measuring performance after winning award criteria / Quality Progress : 66 ~ 72
Browne, M. W. / 1993 / Alternative ways of assessing model fit. Testing structural equation models / Newbury Park
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