지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2012.1
- 수록면
- 191 - 208 (18page)
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The purpose of this study is to examine the factors necessary for job alienation and to provide qualitative service by measuring job satisfaction and turnover intention according to escort risk factors of overseas tour conductors.
There are 2 hypotheses based on literature reviews. Then we tested the data from questionnaires using SPSS 18.0. The data were collected for May 2012.
First, perception of risk of overseas tour conductors would give a significant negative effect to job satisfaction.
Second, job satisfaction of overseas tour conductors would give a negative effect to turnover intention.
As a result of evidence analysis it is analyzed that shopping risk factor which gives negative effect to wages satisfaction amongst the risk factors perceived by overseas tour conductors.
Factors giving negative effect to job satisfaction factors were mostly factors related to profit and tour package composition elements such as tips, local guides, drivers and hotels or change of schedules etc. Work satisfaction, satisfaction on relationship with colleagues and job drive satisfaction amongst job satisfaction all gave negative effect to leaving the company or transfer to another company or job.
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참고문헌 (37)
참고문헌 신청
Carter, S. / 1998 / Tourist and traveler's social construction of Africa and Asia as risky locations / Tourism Management 19 (4) : 349 ~ 358
Cummings, L. / 1982 / Organizational Behavior / Annual review of Psychology 33 : 541 ~ 579
Flippo, E. B. / 1984 / Personnel Management / McGraw-Hill
Herzberg, F. / 1968 / One more time: How do you motivate employee? / Harvard Business Review 46 (1) : 53 ~ 62
Jacoby, J. / 1972 / The components of perceived risk / Proceedings of third annual conference : 382 ~ 393
Cummings, L. / 1982 / Organizational Behavior / Annual review of Psychology 33 : 541 ~ 579
Flippo, E. B. / 1984 / Personnel Management / McGraw-Hill
Herzberg, F. / 1968 / One more time: How do you motivate employee? / Harvard Business Review 46 (1) : 53 ~ 62
Jacoby, J. / 1972 / The components of perceived risk / Proceedings of third annual conference : 382 ~ 393
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