지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2014.1
- 수록면
- 123 - 142 (20page)
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초록· 키워드
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Using Two-Factor theory, the study was aimed (1) to examine the impact of emotional exhaustion on job satisfaction, job dissatisfaction, and intention to leave across seasonal employees within the hospitality industry; and (2) to identify the impact of job satisfaction and job dissatisfaction on intention to leave. 361 surveys were collected from 5 hotels in Busan, Korea. After screening procedure, 356 surveys were utilized. The results showed that the less satisfied and the more dissatisfied employees would have a higher chance to leave the job. Comparing both path coefficients, employees’ job dissatisfaction (dissatisfier) had a greater impact than their job satisfaction (satisfier) on their intention to leave.
목차
등록된 정보가 없습니다.
참고문헌 (24)
참고문헌 신청
Alexander, J. A / 1994 / Nursing Turnover and Hospital Efficiency: An Organization-Level Analysis / Industrial Relations 33 (4) : 505 ~ 520
Anderson, J. C / 1988 / Structural Modeling in Practice: A Review and Recommended Two-Step Approach / Psychological Bulletin 103 (3) : 411 ~ 423
Babakus, E / 1999 / The Role of Emotional Exhaustion in Sales Force Attitude and Behavior Relationships / Journal of the Academy of Marketing Science 27 (1) : 58 ~ 70
Babin, B / 1998 / Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women / Journal of Marketing 62 (2) : 77 ~ 91
Bannister, B. D / 1986 / Applying a Causal Analytic Framework to the Mobley, Horner, and Hollingsworth(1978) Turnover Model: A Useful Reexamination / Journal of Management 12
Anderson, J. C / 1988 / Structural Modeling in Practice: A Review and Recommended Two-Step Approach / Psychological Bulletin 103 (3) : 411 ~ 423
Babakus, E / 1999 / The Role of Emotional Exhaustion in Sales Force Attitude and Behavior Relationships / Journal of the Academy of Marketing Science 27 (1) : 58 ~ 70
Babin, B / 1998 / Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women / Journal of Marketing 62 (2) : 77 ~ 91
Bannister, B. D / 1986 / Applying a Causal Analytic Framework to the Mobley, Horner, and Hollingsworth(1978) Turnover Model: A Useful Reexamination / Journal of Management 12
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