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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 호텔리조트연구 호텔리조트연구 제11권 제3호
발행연도
2012.1
수록면
479 - 500 (22page)

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The purpose of this study was to help successful business of the self-employed and preliminary founder coffee shops and can be used as basic data to establish effective management strategy. To this end, according to the visiting purpose of coffee shop, the coffee shop selection and satisfaction impact were analyzed through empirical research. As a result, the main purpose of visiting to coffee shops of the customers was the meeting place. And the good establishment type of coffee shops were leisure type, business type,and eating-out type. Therefore, the establishment of a coffee shop, a clear concept, design and marketing strategy was required. Also, customers were prefer good feeling cafe type coffee shop than coffee shop of take-out. In addition, the selection of coffee shops of customers were influenced by brand reputation, image, and preconceptions. Customers were sensitive to the price, quantity, and time in take-out type coffee shops, but were sensitive to the feel, and quality in cafe type coffee shops.

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