지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2012.1
- 수록면
- 61 - 74 (14page)
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초록· 키워드
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This study aims to investigate skin care specialists’ emotional labor and work stress and determine the correlations between the two factors. For this, a questionnaire survey was conducted with 300 estheticians in Daegu, and the results were analyzed using t-test, one-way ANOVA, correlation analysis and regression analysis. According to the analysis, emotional labor and work stress were high among those who are young and unmarried with little work experience (3-5 years). As emotional labor increased, work stress also increased. This shows that emotional labor has a static effect on work stress. According to this analysis, it can be said that skin care specialists’ emotional labor can be the variable to control their work stress. It is expected that the results of this study can be used as basic data in seeking a way to reduce estheticians’ emotional labor and work stress.
목차
등록된 정보가 없습니다.
참고문헌 (37)
참고문헌 신청
Hochschild, A. R. / 1979 / Emotional Work, Feeling rules and social structure / American Journal of Sociology 85 (3) : 551 ~ 575
Lambert, E. G / 2007 / The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment / J of Criminal Ju
Mann, S. / 2004 / People-work: Emotion management, Stress and Coping / British Journal of Guidance & Counseling 32 (2) : 205 ~ 221
Morris, J. A / 1996 / The Dimension, Antecedents and consequences of Emotionallabor / Academy of Management Review 21 (4) : 986 ~ 1010
Sandiford, P. J / 2002 / Emotional labor in public house : Reflections on a pilot study / Journal of Hospitality & Tourism Research 26 (1) : 57 ~ 70
Lambert, E. G / 2007 / The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment / J of Criminal Ju
Mann, S. / 2004 / People-work: Emotion management, Stress and Coping / British Journal of Guidance & Counseling 32 (2) : 205 ~ 221
Morris, J. A / 1996 / The Dimension, Antecedents and consequences of Emotionallabor / Academy of Management Review 21 (4) : 986 ~ 1010
Sandiford, P. J / 2002 / Emotional labor in public house : Reflections on a pilot study / Journal of Hospitality & Tourism Research 26 (1) : 57 ~ 70
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