Performance Analysis of Hospital Information System of the National Health Insurance Corporation Ilsan Hospital

한정미; 채영문; 부은희; 김정아; 윤수진; 김성우

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자료유형: 학술저널

저자정보: 한정미 채영문 부은희 김정아 윤수진 김성우

저널정보: 대한의료정보학회 Healthcare Informatics Research Healthcare Informatics Research 제18권 제3호

발행연도: 2012.1

수록면: 208 - 214 (7page)

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연구주제

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연구배경

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연구방법

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연구결과

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Objectives: This study evaluated the qualitative and quantitative performances of the newly developed information system which was implemented on November 4, 2011 at the National Health Insurance Corporation Ilsan Hospital. Methods: Registration waiting time and changes in the satisfaction scores for the key performance indicators (KPI) before and after the introduction of the system were compared; and the economic effects of the system were analyzed by using the information economics approach. Results: After the introduction of the system, the waiting time for registration was reduced by 20%, and the waiting time at the internal medicine department was reduced by 15%. The benefit-to-cost ratio was increased to 1.34 when all intangible benefits were included in the economic analysis. Conclusions: The economic impact and target satisfaction rates increased due to the introduction of the new system. The results were proven by the quantitative and qualitative analyses carried out in this study. This study was conducted only seven months after the introduction of the system. As such, a follow-up study should be carried out in the future when the system stabilizes.

#Hospital Information System #Evaluation #Personal Satisfaction #Computer Systems Evaluation #Cost-benefit Analysis

참고문헌 (12)

참고문헌 신청

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