Implementation Issues of Virtual Desktop Infrastructure and Its Case Study for a Physician's Round at Seoul National University Bundang Hospital

유수영; 김석; 김태기; 김존수; 백롱민; 서창석; 정진엽; 황희

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자료유형: 학술저널

저자정보: 유수영 김석 김태기 김존수 백롱민 서창석 정진엽 황희

저널정보: 대한의료정보학회 Healthcare Informatics Research Healthcare Informatics Research 제18권 제4호

발행연도: 2012.1

수록면: 259 - 265 (7page)

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연구주제

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연구배경

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연구방법

🏆

연구결과

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Objectives: The cloud computing-based virtual desktop infrastructure (VDI) allows access to computing environments with no limitations in terms of time or place such that it can permit the rapid establishment of a mobile hospital environment. The objective of this study was to investigate the empirical issues to be considered when establishing a virtual mobile environment using VDI technology in a hospital setting and to examine the utility of the technology with an Apple iPad during a physician’s rounds as a case study. Methods: Empirical implementation issues were derived from a 910-bed tertiary national university hospital that recently launched a VDI system. During the physicians’ rounds, we surveyed patient satisfaction levels with the VDI-based mobile consultation service with the iPad and the relationship between these levels of satisfaction and hospital revisits, hospital recommendations, and the hospital brand image. Thirty-five inpatients (including their next-of-kin) and seven physicians participated in the survey. Results: Implementation issues pertaining to the VDI system arose with regard to the highly availability system architecture, wireless network infrastructure, and screen resolution of the system. Other issues were related to privacy and security, mobile device management, and user education. When the system was used in rounds, patients and their next-ofkin expressed high satisfaction levels, and a positive relationship was noted as regards patients' decisions to revisit the hospital and whether the use of the VDI system improved the brand image of the hospital. Conclusions: Mobile hospital environments have the potential to benefit both physicians and patients. The issues related to the implementation of VDI system discussed here should be examined in advance for its successful adoption and implementation.

#Mobile Hospitals #Hospital Information Systems #Electronic Health Records #Empirical Research #Patient Satisfaction

참고문헌 (25)

참고문헌 신청

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