지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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초록· 키워드
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This study aimed to evaluate conditions and performance of quality improvement (QI) activity in Korean dental hospitals. Twenty one representative dental hospitals in Korea were selected by the selection criteria. A questionnaire was implemented to measure awareness, perceived needs, educations, conferences, works, activating/obstructive factors and satisfaction related to QI activities. Satisfaction score range from 0 (lowest) to 5 (highest) among 329 dental hygienists who worked in the selected 21 dental hospitals. Implementation rate of programs on external customer satisfaction was the highest 59.9% in QI activities, and reduction of expenses (59.4%), Improvement in health care quality (58.7), risk management (52.8) were followed, while improvement in work efficiency (46.5) showed the lowest implementation rate. The most influencing factor accelerating QI activities was ʻactive participation of hospital workersʼ (54.7%), and ʻeffort to improve customer satisfactionʼ (44.7%) followed. The most influencing QI related obstructive factor was ʻlack of QI-related manpower and supportʼ (47.1%). A balanced development including QI programs with lower implementation rates is necessary. Encouraging participation of workers may be the most important in developing dental QI activities further.
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참고문헌 (25)
참고문헌 신청
Bae SS / 2006 / Development of role model for dental hygienist in the changed environment medical service / 석사 / Yonsei University
Bae SS / 2011 / Development of evaluation index for infection control and prevention at dental hospital / 박사 / Ewha Womans University
Choi JH / 2002 / The performance of QI programs in general hospitals / 석사 / Yonsei Univesity
Choi JS / 2002 / A study on the patient's expectation toward quality care of dental services / J Dent Hyg Sci 2 : 1 ~ 9
Choi KS / 2001 / Factors associated with degree of quality improvement implementation / Korean J Prev Med 34 : 363 ~ 371
Bae SS / 2011 / Development of evaluation index for infection control and prevention at dental hospital / 박사 / Ewha Womans University
Choi JH / 2002 / The performance of QI programs in general hospitals / 석사 / Yonsei Univesity
Choi JS / 2002 / A study on the patient's expectation toward quality care of dental services / J Dent Hyg Sci 2 : 1 ~ 9
Choi KS / 2001 / Factors associated with degree of quality improvement implementation / Korean J Prev Med 34 : 363 ~ 371
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