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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
대한의료커뮤니케이션학회 의료커뮤니케이션 의료커뮤니케이션 제6권 제1호
발행연도
2011.1
수록면
13 - 22 (10page)

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초록· 키워드

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Physicians and nurses are valuable collaborator of healthcare team in patient care. But, their role and duty difference can make discrepancy in communication satisfaction. Barrett-Lennard relationship Questionnaire was evaluated in 112 physicians and 245 nurses in 19 hospitals (15 primary private clinics, 3 community hospitals, 1 university hospital). Among 5 domains(Regard, Empathic Understanding, Congruence, Un-conditionality of Regard, Willingness to be known), 'Regard' domain scale was significantly higher (20.6± 12.78 vs. 10.8± 15.85) and 'Un-conditionality of Regard' domain scale were lower in physicians compare to nurses (-7.3± 7.93 vs. -1.90± 9.07). Relationship scales were higher in primary care clinics compare to larger hospitals. The scales increase according to age and career years. Nurses thought they are less respected by physician. Physicians and nurses should be aware their role differences and communication styles. Their mutual understanding and productive communication is essential to improve patient care outcome.

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