지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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This study looks into how self-efficacy of social workers that has been conducting the social welfare service would affect quality of service. The study, in the end, discusses the intervening effects of job satisfaction in relation to how self-efficacy, one of the individual characteristics, would influence service quality, and eventually, it aims to propose political and practical directions in the development of service quality. According to the findings, self-efficacy of the social workers has an influence on both the job satisfaction and the quality of service. In addition, the job satisfaction of the social workers has an effect on the service quality, and in terms of the job satisfaction as an intervening variable, it has a significant influence on the quality of service. In the light of what has been discussed so far, the self-efficacy of the social workers who provide service is considered a truly significant factor to improve the quality of service, and because of that, the study suggests that various political interventions as well as these practical attempts such as sacrifice of the welfare agency and social workers should be carried out in order to enhance the self-efficacy of the social workers and the job satisfaction as the intervening variable.
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