지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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The purposes of this study were to investigate the mediating effects of empowerment on the relationship between the managers' servant leadership and organizational citizenship behavior in the family restaurant. The survey data was collected from 301 family restaurants employees working in the food service industry which were located in seoul. And then it was analyzed by using a SPSS WIN 12.0 version of software package and used for the analysis such as frequency analysis, factor analysis and multi-regression. The servant leadership (visionary, consensus, sense of community) has been conceptually and empirically demonstrated to be related to organizational performance in the food service industry. Furthermore, Servant leadership was positively related to Empowerment and Organizational Citizenship Behavior. Also, Empowerment acted a part mediator between servant leadership and organizational citizenship behavior. This study showed the stronger the servant leadership was, the deeper the organizational citizenship behavior was likely to happen. This result was showed that it were of great importance factors to effective human resource management on servant leadership and organizational citizenship behavior. Therefore, it is deeply needed to study that the concept of servant leadership and organizational citizenship behavior.
목차
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참고문헌 (33)
참고문헌 신청
Ahearne, M. J / 2000 / An Examination of the Effects of Leadership Empowerment Behaviors and Organizational Citizenship Behaviors on Sales Team Performance / 박사 / Indiana University
Baron, B. M. / 1986 / The moderate-mediated variable distintion in social psychological research / Journal of Personality and social psychology 51 : 1173 ~ 1182
Beteman, T. S. / 1983 / Job Satisfaction and the Good Soldoer: The Relationship between Affect and Employee Citizenship / Academy of Management Journal 26 (4) : 587 ~ 595
Block, P / 1998 / From leadership to citizenship, In Insights on leadership: Service, stewardship, spirit, and servant-leadership / John Wiley & Sons, Inc
Bogler, R. / 2004 / Influence of Teacher Empowerment on Teachers' Organizational Commitment, Professional Commitment and Organizational Citizenship Behavior in Schools / Tea
Baron, B. M. / 1986 / The moderate-mediated variable distintion in social psychological research / Journal of Personality and social psychology 51 : 1173 ~ 1182
Beteman, T. S. / 1983 / Job Satisfaction and the Good Soldoer: The Relationship between Affect and Employee Citizenship / Academy of Management Journal 26 (4) : 587 ~ 595
Block, P / 1998 / From leadership to citizenship, In Insights on leadership: Service, stewardship, spirit, and servant-leadership / John Wiley & Sons, Inc
Bogler, R. / 2004 / Influence of Teacher Empowerment on Teachers' Organizational Commitment, Professional Commitment and Organizational Citizenship Behavior in Schools / Tea
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