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논문 기본 정보

자료유형
학술저널
저자정보
Hyo-Jin Kang (Hanyang University)
저널정보
한국디자인학회 Archives of Design Research Archives of Design Research Vol.31 No.2 (Wn.126)
발행연도
2018.5
수록면
67 - 85 (19page)
DOI
10.15187/adr.2018.05.31.2.67

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초록· 키워드

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Background : Middle-level design managers (MLDMs) hold important positions as these managers are involved in the first stage where strategic or human relations tasks (namely, non-practical design activities) surpass the operational activities of design practice. Hence, MLDMs can confront the challenge of performing different kinds of roles and functions from those of practical design. Given the significance of MLDMs, this study aimed (1) to identify various role types of MLDMs in a qualitative way and (2) to compare the role types according to different functional groups.
Methods : In-depth interviews were conducted with 12 MLDMs affiliated to in-house design organizations of major Korean companies. The MLDMs belonged to different design-oriented functional groups from front-end to back-end product development activities. Interview data was qualitatively analyzed using combined grounded theory and framework analysis to identify MLDMs’ roles and their characteristics by code links and code co-occurrences using Atlas.ti.
Results : Fourteen functions were identified under the four categories of the management function (i.e., planning, organizing, leading, and controlling). Also, 11 role types of MLDMs were identified and classified according to the involvement types of middle management in strategy. Moreover, each design functional group demonstrated different presence of roles and distinctive priority patterns of roles.
Conclusions : The value and contribution of this study can be found in two aspects. First, the professional contribution is the establishment of customized competence development guidelines for MLDMs based on their roles and functions, which could serve as a career path guide or a human resource management guide. Second, the academic contribution to the design management field is the highlighting of the underestimated importance of MLDMs’ roles, which could segment a wide spectrum of MLDMs’ works into detailed scales and could help determine the particular set of relevant functions or competences.

목차

Abstract
1. Introduction
2. Theoretical background
3. Research method: In-depth interviews & qualitative analysis
4. Result and findings: Functions/roles of MLDMs and their different patterns
5. Conclusion
References

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