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논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 저널정보
- 대한산업공학회 Industrial Engineering & Management Systems Industrial Engineering & Management Systems Vol.17 No.1
- 발행연도
- 2018.3
- 수록면
- 43 - 61 (19page)
- DOI
- 10.7232/iems.2018.17.1.043
이용수
초록· 키워드
오류제보하기
An implementation of business process reengineering (BPR) is more complex in healthcare than other industries. Interdepartmental collaboration and acceptance of change are essential requirements. To achieve success, a prerequisite tool should be provided in the form of a process reference model (PRM). The structure of a competent PRM that includes necessary components is firstly proposed by consideration of the crucial requirements for BPR in healthcare systems. According to the proposed PRM structure, a Hospital supply chain PROcess reference Model of pharmaceutical products (H-PROM) has been constructed through an empirically based method. The heart of H-PROM is presented in this paper. Initially, a process reference framework is framed as a skeleton of the model. Then the core hospital tasks are defined and described in detail. Furthermore, these reference tasks are also represented in the form of a standard business process diagram using business process modelling notation (BPMN). These contributions can benefit a process engineer or an organisation from the developed PRM, in order to quickly understand the hospital supply chain system and accept change. Besides, this approach can be a way to propose the key ingredient for facilitating BPR in other healthcare processes.
목차
ABSTRACT
1. INTRODUCTION
2. BACKGROUND AND RELATED WORKS
3. EMPIRICALLY BASED CONSTRUCTION METHOD OF A PROCESS REFERENCE MODEL
4. PRM FOR HOSPITAL SUPPLY CHAIN OF PHARMACEUTICAL PRODUCTS
5. DISCUSSION AND CONCLUSION
REFERENCES
참고문헌 (58)
참고문헌 신청
AbuKhousa, E. / 2014 / Simulation and modeling efforts to support decision making in healthcare supply chain management / The Scientific World Journal
Al-Abri, R. / 2007 / Managing change in healthcare / Oman Medical Journal 22(3):9~10
Bask, A. / 2011 / Modularity in logistics services: A business model and process view / International Journal of Services and Operations Management 10(4):379~399
Bertolini, M. / 2011 / Business process re‐engineering in healthcare management: A case study / Business Process Management Journal 17(1):42~66
Blecken, A. / 2010 / Supply chain process modelling for humanitarian organizations / International Journal of Physical Distribution and Logistics Management 40(8-9):675~692
Al-Abri, R. / 2007 / Managing change in healthcare / Oman Medical Journal 22(3):9~10
Bask, A. / 2011 / Modularity in logistics services: A business model and process view / International Journal of Services and Operations Management 10(4):379~399
Bertolini, M. / 2011 / Business process re‐engineering in healthcare management: A case study / Business Process Management Journal 17(1):42~66
Blecken, A. / 2010 / Supply chain process modelling for humanitarian organizations / International Journal of Physical Distribution and Logistics Management 40(8-9):675~692
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