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논문 기본 정보

자료유형
학술대회자료
저자정보
Moe Watanabe (Keio University) Miwa Nakanishi (Keio University)
저널정보
대한인간공학회 대한인간공학회 학술대회논문집 대한인간공학회 2014 춘계학술대회
발행연도
2014.5
수록면
173 - 178 (6page)

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초록· 키워드

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“Usability” while a product or service is in active use is the main focus of the design process. However, it is getting difficult to measure the value of products and services only considering usability because so many of them have high usability these days. In recent years, the meaning of user experience (UX) has expanded to cover not only use but also the whole spectrum of before use to after use. In this study, we focused on after use, and tried to objectively measure “desire to continue using” or “desire to use more.” These feelings are often called “attachment.” We tried innovating a point of attachment into the design process for products and services. First, we marshaled factors that comprise attachment on the basis of psychological knowledge and constructed 17 subjective indexes. Next, we presented each user with images of products and services toward which they felt various degrees of attachment, and measured those 17 subjective indexes and the subjects’ physiological reaction when they viewed the images. The results of the analysis suggest that cerebral blood volume in the dorsolateral prefrontal cortex (DLPFC) and the medial prefrontal cortex (MPFC), skin conductance response in persistent conditioned response, decrease in plethysmography amplitude, and increase in instant heart rate may be valid objective indexes that detect the degree of attachment.

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ABSTRACT
1. Introduction
2. Method
3. Results
4. Conclusion
References

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UCI(KEPA) : I410-ECN-0101-2016-530-002491734