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논문 기본 정보

자료유형
학술저널
저자정보
Ka-Hi Lee (Kyung Hee University) Sun-Lyung Lee (WooSong University) Young Namkung (Kyung Hee University)
저널정보
한국조리학회 Culinary Science & Hospitality Research 한국조리학회지 제20권 제5호
발행연도
2014.10
수록면
76 - 83 (8page)

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초록· 키워드

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This article examines the effects of education service quality of culinary education facility on the learning outcome. For this, items for figuring out the relation between education service quality and the learning outcomes has been deducted through IPA regarding education service quality. Further, the factors of education service, which is for verifying the effects of relevant experiences (culinary certificate) have been examined according to advanced studies. Self administered questionnaires have been prepared by 231 samples in total and the collected data have been analyzed through frequency, factor, reliability and regression analyzing methods by using SPSS 18.0. The results from paired t-test performed on the importance and performance of culinary education service quality indicate that expertise, level of knowledge, education method of instructor and additional convenience facilities (locker and lounge etc) are the most important factors respectively. The results from IPA analysis show that the quadrant 1 includes knowledge level, education method, kindness of instructor. The quadrant 2 contains awareness of instructor while the third one includes culinary facility, tool structure and convenience facility. In addition the quadrant 4 includes hygiene of learning place. According to the results from hypothesis test, education service quality affects learning outcome and the experience (certificate) of learner from culinary education facility results in difference in education service quality and awareness of learning outcome therefore the hypothesis is partially verified.

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ABSTRACT
INTRODUCTION
THEORETICAL BACKGROUND
RESEARCH DESIGN
RESULTS AND HYPOTHESIS TEST
SUMMARY AND CONCLUSION
REFERENCES

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