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논문 기본 정보

자료유형
학술저널
저자정보
Hee Sung Bae (Pusan National University)
저널정보
인하대학교 정석물류통상연구원 Journal of International Logistics and Trade Journal of International Logistics and Trade Vol.12 No.2
발행연도
2014.8
수록면
97 - 119 (23page)

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초록· 키워드

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There are two aims of this research: one is to prove the interactive effect of supply chain integration (SCI) on performance and the other is to ascertain gaps in performance among levels of SCI. The population of this research is international freight forwarders and the collected data is used in testing hypotheses through various analytical methods such as factor analysis, Cronbach’s alpha, cluster analysis, ANOVA, MANOVA, ANCOVA, post hoc analysis and regression analysis. First, the interaction between internal integration and external integration improves customer performance and financial performance. The forwarders improve internal processes following information acquired from customers and the information is shared with logistics service providers, followed by high performance. Second, gaps in performance among levels of SCI are verified. Managers of the forwarders make strategic decision making on the basis of their recognition of environment and, as a result, the forwarders enjoy different performance.

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Abstract
1. Introduction
2. Literature Review
3. Research Model and Methodology
4. The Results of the Empirical Tests
5. Conclusion
References

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