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논문 기본 정보

자료유형
학술대회자료
저자정보
Ga-Won Kim (Seoul National University) Sangwoo Bahn (Myongji University) Myung Hwan Yun (Seoul National University)
저널정보
대한인간공학회 대한인간공학회 학술대회논문집 대한인간공학회 2013 추계학술대회
발행연도
2013.10
수록면
252 - 256 (5page)

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초록· 키워드

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Objective: The aim of this study is to present the product designing process that reflects user’s affective value in the perspective of user experience. Background: The user experience is the important issue rising in the product design area. However, there is lack of methods to identify and analyze the user experience factors. Method: In the first stage, the system characteristics and context of use for the product are analyzed, and the user needs are gathered. The second stage connects the elements considered in the first stage to construct a relation matrix. In the third stage, the hierarchical value map is visualized based on the relation matrix. Results: To validate the proposed method, the case study on washing machine was performed. We defined three elements of user experience for the control panel of a washing machine: 18 system properties, 27 contexts of use, 11 values. Each element was connected to others based on the relationship between the elements. Conclusion: ‘Accuracy’, ‘aesthetics’, ‘compatibility’, ‘easy-to-understand’, and ‘durability’ were revealed as the key values. Application: The study proposed ways to understand the relationship among the user value for products, physical properties and the context of use of the product.

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ABSTRACT
1. Introduction
2. Literature Review
3. Case Study
4. Conclusion
References

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