지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술대회자료
- 저자정보
- 발행연도
- 2012.5
- 수록면
- 297 - 300 (4page)
이용수
초록· 키워드
오류제보하기
Introduction : Also in ergonomics, research of service is very important. But a research of the service design is seldom still done. Methods : The questionnaire survey was done to clarify the factors of "the service of restaurants for people to go to", and "the service of restaurants for people not to go to." This questionnaire was surveyed using sentence completion test. Results : The factors were extracted and the service design items were structured. The items were classified into three categories. Finally, the nine design items were extracted. Conclusions : The service design items such as Satisfaction, Expectation, Atmosphere and so on were extracted.
목차
Abstract
1. Introduction
2. Test
3. Classification
4. Conclusions
References
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