지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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Much of knowledge that can retain a company’s competitive advantage remains within the organization. However, identifying, finding and leveraging knowledge in an organization is still problematic [17]. Although knowledge is the key to success, it is simply too valuable to be left in an organization [59]. The CoP (Community of Practice) within an organization is a practical way to manage knowledge in an organization as systematically as other critical assets in order to deploy and share it [59]. However, research related with CoP, has focused on the value of CoP. Therefore, we developed not only a holistic and systematic method for understanding and assessing the current position of CoP but also a method for extracting the core strategies and CSFs of CoP based on performance evaluation.
We developed strategies, CSF (Critical Success Factor) and PM (Performance Measure)s of CoP based on BSC (Balanced Scorecard) process. Specifically, CSFs and strategies of CoP were extracted based on maturity model and type of CoP. According to the procedure from the methodology to evaluate the performance of CoP, three different industrial cases were adopted to validate the evaluation methodology.
We developed strategies, CSF (Critical Success Factor) and PM (Performance Measure)s of CoP based on BSC (Balanced Scorecard) process. Specifically, CSFs and strategies of CoP were extracted based on maturity model and type of CoP. According to the procedure from the methodology to evaluate the performance of CoP, three different industrial cases were adopted to validate the evaluation methodology.
목차
Abstract
1. Introduction
2. Literature Review
3. Methodology for extracting PMs of CoP
4. Case Study
5. Conclusions and Future Research
References
참고문헌 (64)
참고문헌 신청
1. [학술지(정기간행물)] - Abran, A / 2003 / A multidimensional performance model for consolidating Balanced Scorecards / Advances in Engineering Software 34 (6) : 339 ~ 349
2. [인터넷자원] - APQC / / Road map to knowledge management results：Stages of implementation
3. [학술지(정기간행물)] - Banker, R.D / 2004 / A balanced scorecard analysis of performance metrics / European Journal of Operational Research 154 (2) : 423 ~ 436
4. [인터넷자원] - Bettoni, M / / Univ. of Fachhochschule beider Basel
5. [학술지(정기간행물)] - Boynton, A.C / 1984 / An assessment of critical success factors / Sloan Management Review 25 (4) : 17 ~ 27
2. [인터넷자원] - APQC / / Road map to knowledge management results：Stages of implementation
3. [학술지(정기간행물)] - Banker, R.D / 2004 / A balanced scorecard analysis of performance metrics / European Journal of Operational Research 154 (2) : 423 ~ 436
4. [인터넷자원] - Bettoni, M / / Univ. of Fachhochschule beider Basel
5. [학술지(정기간행물)] - Boynton, A.C / 1984 / An assessment of critical success factors / Sloan Management Review 25 (4) : 17 ~ 27
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UCI(KEPA) : I410-ECN-0101-2013-325-001670285