지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 저널정보
- 건국대학교 지식콘텐츠연구소 International Journal of Knowledge Content Development & Technology International Journal of Knowledge Content Development & Technology Vol.1, No.1
- 발행연도
- 2011.6
- 수록면
- 61 - 79 (19page)
이용수
초록· 키워드
오류제보하기
This study purposed to discover whether or not academic libraries reflect these changing roles. We selected K University as the research target and surveyed user satisfaction of materials, staff services, facilities, electronic devices, media, and so on.
The research findings are as follows: 1) the frequency of library visits of University K was on the high side, 2) the primary purpose of using the academic library was associated with learning or reading, therefore, the most used library spaces were related to that, 3) the most used library materials were ‘general books’, the most unused were ‘reference books’, 4) the most preferred way to obtain needed materials when failing to find wanted materials was ‘Contact librarian’. A similar phenomenon occurred in terms of facility use, 5) university K’s users were usually satisfied with the loan policy, 6) the rate of users who don"t know whether there is user education was very high, the rate of users who have no experience with user education was extremely low. These research findings can be referenced by library management to improve libraries’ service quality and take advantage of complex spatial configurations.
The research findings are as follows: 1) the frequency of library visits of University K was on the high side, 2) the primary purpose of using the academic library was associated with learning or reading, therefore, the most used library spaces were related to that, 3) the most used library materials were ‘general books’, the most unused were ‘reference books’, 4) the most preferred way to obtain needed materials when failing to find wanted materials was ‘Contact librarian’. A similar phenomenon occurred in terms of facility use, 5) university K’s users were usually satisfied with the loan policy, 6) the rate of users who don"t know whether there is user education was very high, the rate of users who have no experience with user education was extremely low. These research findings can be referenced by library management to improve libraries’ service quality and take advantage of complex spatial configurations.
목차
ABSTRACT
1. Introduction
2. Related studies
3. Research design and methodology
4. Results
5. Discussion & Conclusions
References
참고문헌 (11)
참고문헌 신청
1. [학술지(정기간행물)] - 최은주 / 2005 / 홈페이지를 통한 대학도서관 서비스 접근성 평가 분석 / 한국문헌정보학회지 39 (3) : 245 ~ 261
2. [학술지(정기간행물)] - Gwak, Byeong Hui / 2007 / Influential Factors on Users' Satisfaction of University Libraries in Korea / Society for Library and Information Science Journal (9) : 59 ~ 95
3. [학술지(정기간행물)] - 김규환 / 2007 / 대학도서관의 서비스 품질이 이용자 만족도와 는 영향에 관한 연구 / 한국문헌정보학회지 41 (2) : 135 ~ 159
4. [학술지(정기간행물)] - 김선애 / 2008 / 대학도서관의 이용자만족도와 충성도에 관한 연구 - K대학도서관의 이용자를 대상으로 - / 한국문헌정보학회지 42 (3) : 281 ~ 299
5. [학위논문] - Lee, Byeong Hee / 2003 / A Study on the User Satisfaction of WWW service in University Library / Graduate School Kumoh National Institute of Technology
2. [학술지(정기간행물)] - Gwak, Byeong Hui / 2007 / Influential Factors on Users' Satisfaction of University Libraries in Korea / Society for Library and Information Science Journal (9) : 59 ~ 95
3. [학술지(정기간행물)] - 김규환 / 2007 / 대학도서관의 서비스 품질이 이용자 만족도와 는 영향에 관한 연구 / 한국문헌정보학회지 41 (2) : 135 ~ 159
4. [학술지(정기간행물)] - 김선애 / 2008 / 대학도서관의 이용자만족도와 충성도에 관한 연구 - K대학도서관의 이용자를 대상으로 - / 한국문헌정보학회지 42 (3) : 281 ~ 299
5. [학위논문] - Lee, Byeong Hee / 2003 / A Study on the User Satisfaction of WWW service in University Library / Graduate School Kumoh National Institute of Technology
이 논문의 저자 정보
이 논문과 함께 이용한 논문
최근 본 자료
댓글(0)
0
UCI(KEPA) : I410-ECN-0101-2013-020-001444803