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논문 기본 정보

자료유형
학술저널
저자정보
Hyun Min Park (배재대학교) Dae-Eun Lim (삼성전자) Tae-Sung Kim (충북대학교) Kilhwan Kim (한국전자통신연구원) Soo-Hyun Kim (배재대학교)
저널정보
한국경영과학회 Management Science and Financial Engineering International Journal of Management Science Vol.17 No.1
발행연도
2011.5
수록면
45 - 63 (19page)

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The aim of this paper is to consider the process of supplying trained workers with knowledge and skills for upcoming business opportunities and the process of training apprentices to be prepared to meet future demands in an IT service firm. As the demand for new workers fluctuates, a firm should employ a buffer workforce such as apprentices or interns. However, as a result of rapid business development, the capacity of the buffer may be exceeded, thus requiring the company to recruit skilled workers from outside the firm. Therefore, it is important for a firm to map out a strategy for manpower planning so as to fulfill the demands of new business and minimize the operation costs related to training apprentices and recruiting experienced workers. First, this paper analyzes the supply and demand of workers for the IT service in a knowledge?intensive field. It then presents optimal human resource planning strategies via the familiar method of stochastic process. Also, we illustrate that our model is applied to the human resource planning of an information security service firm in South Korea.

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ABSTRACT
1. Introduction
2. Problem Description
3. Model Development and Analysis
4. An Illustrative Example
5. Discussion and Future Research
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