저자의 연구 키워드

저자의 연구 키워드

#4차 산업혁명

#고객 만족

#고객 만족도

#고객 신뢰

#공급사슬관리

#구전의도

#구조방정식

#기술수용모델

#델파이 인터뷰

#무역물류

#물류서비스 품질

#복합운송인

#블록체인

#비즈니스 모델

#비즈니스 모델 캔버스

#사용자 중심 플랫폼

#사회적 이미지

#상대적 이점

#생활용품 렌탈기업

#알리페이

#온·오프라인

#온라인 운임 마켓플레이스

#유통기업

#재구매의도

#재무제표

#전략변화관리

#전자상거래

#제3자물류

#지각된 위험

#챗봇

#프로세스 혁신

#한·중 전자상거래

#혁신저항모델

#Acceptance intention

#AHP(Analytical Hierarchy Process)

#AI

#Alipay

#B2C 전자상거래 물류서비스 품질

#B2C e-commerce logistics service quality

#BDI

#BlockChain

#blog

#BMC

#Business Model

#Cargo transportation

#case study

#Chatbot

#Customer Loyalty

#customer service requests

#Customer Trust

#Delphi Interview

#Distribution Enterprise

#Dry Bulk Freight Rate

#E-commerce

#ERP

#ERP 구축 방법론

#ERP Adoption Methodology

#ERP Continuous Improvement

#ERP Implemention Methodology

#ERP System Performance

#Financial Statement

#Freight Forwarder Business

#Freight Forwarder Selection

#Innovation Resistance Model

#IPA

#Kano 모형

#key performance indicators

#Korea and China E-commerce

#Logistics and Trade

#Multimodal Transport Operator

#Multiple Regression Analysis

#One-way ANOVA

#On-Line & Off-Line

#On-line Freight Market Place

#Partnership

#Perceived risk

#Platform

#post-implementation

#post-implementation stage

#Process Innovation

#psycholinguistics

#Relative advantage

#Repurchasing Intention

#Return Logistics Service Quality

#RPA

#Satisfaction

#Social image

#social media

#stabilization

#Strategy Change Management

#Structural Equation Model

#Supply Chain Management

#TAM

#text analysis

#The Fourth Industrial Revolution

#Third-Party Logistics

#Tramp Shipping Market

#Trust

#type of experience

#User-Centric Platform

#UTAUT

#Word of Mouth