저자의 연구 키워드

저자의 연구 키워드

#감성리더십(Emotional Leadership)

#감정 부조화(Emotional Dissonance)

#개인혁신성

#경력개발지원(Organizational Support for Career Development)

#고객지향성(Customer Orientation)

#고객지향성(Guest orientation)

#관광종사원 자격제도(Tourism Employee Qualification System)

#국가직무능력표준(NCS

#내부고객만족(Internal Guest satisfaction)

#모비스챗퀄

#사회적 지지(Social Support)

#사회적 책임활동(CSR: Corporate Social Responsibility)

#사회적실재감

#서비스지향성

#서비스지향성(Service orientation)

#심리적계약

#심리적계약(Psychological contract)

#역할 행동(In-role Behavior)

#의인화

#이직 의도(Turnover intention)

#일학습병행(Work and Learning Dual System)

#임파워링 리더십

#조직몰입(Organizational Commitment)

#조직시민행동

#조직시민행동(Organizational citizenship behavior)

#조직신뢰(Organizational Trust)

#조직유효성(Organizational Effectiveness)

#조직충성도(Organizational Loyalty)

#직무만족(Job Satisfaction)

#직무특성(Job Characteristics)

#창의성(Creativity)

#창의적 자기효능감

#챗봇

#태도(Attitude)

#혁신적 서비스행동

#혁신행동(Innovational Behavior)

#협력적 커뮤니케이션

#호텔 서비스교육 훈련(Hotel Service Training)

#호텔 현장실습 프로그램(Hotel OJT Program)

#호텔리더십

#호텔리더십(Hotel leadership)

#호텔산업(Hotel Industry)

#호텔식음료서비스(Hotel F&B Service)

#Class Satisfaction

#Class Stress

#Collaborative Communication

#Creative Self-Efficacy

#Empowering Leadership

#Hotel leadership

#Innovative Service Behavior

#Intention to use Continuously

#MBTI

#MOBISCHATQUAL

#National Competency Standards)

#Online Learning

#Organizational citizenship behavior

#Personal Innovation

#Personification

#Psychological contract

#Service Education

#Service orientation

#Social Presence

#Supplier Trust